Returns & Exchanges
If you are not completely satisfied or have ordered the wrong color, JNIEL HAIR CO is more than happy to offer you an exchange or in-store credit.
Exchanges must be made within 14 days of original purchase, must be unused, and in original JNIEL HAIR CO packaging.
Used product, or product that is not attached to the original packaging cannot be exchanged. Please note that JNIEL HAIR CO is not responsible for any shipping fees.
**If you need to do an exchange, please send the hair with a note in the package letting us know what color you would like to exchange it for.**
JNIEL HAIR CO
129 S 200 W
Aurora, UT 84620
Any product that has been used or is not in original packaging with ties intact as outlined in our return policy, cannot be restocked.
It will be sent back at customer's expense.
JNIEL HAIR CO is not responsible for any lost products not shipped from our company.
WE DO NOT ISSUE REFUNDS, ONLY EXCHANGES FOR IN-STORE CREDIT.